Overview
Join our dynamic healthcare team as a Medical Receptionist, where your friendly demeanor and organizational skills will be the first point of contact for patients and visitors. In this vital role, you will manage front-desk operations, coordinate patient appointments, and ensure seamless communication between patients and medical staff. Your proactive approach will contribute to a welcoming environment and efficient clinic operations, supporting our mission to deliver exceptional healthcare experiences.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
- Schedule, confirm, and reschedule patient appointments using patient management software and electronic health records (EHR) systems
- Answer incoming phone calls promptly, professionally addressing inquiries and directing calls appropriately
- Collect and verify patient information, including insurance details, ensuring accuracy and confidentiality in compliance with health regulation policies
- Maintain accurate electronic health records (EHR) by inputting data efficiently and securely while adhering to privacy standards
- Assist with medical administrative support such as billing, coding, and processing payments when necessary
- Manage correspondence with insurance companies to verify coverage and facilitate claims processing
Experience
- Prior experience working in a medical office or healthcare environment is highly preferred
- Proficiency with Microsoft Office applications for documentation and communication purposes
- Knowledge of health regulation policies related to patient privacy and confidentiality (e.g., HIPAA compliance)
- Familiarity with medical administrative support tasks including appointment scheduling, billing, and insurance verification
- Experience using patient management software, Electronic Medical Records (EMR), or Electronic Health Records (EHR) systems for data entry and management
- Strong customer service skills with the ability to communicate effectively via phone and in person
- Understanding of medical terminology to accurately interpret clinical information
- Ability to maintain patient confidentiality at all times while managing sensitive information efficiently
- Typing skills that ensure quick data entry without errors in a fast-paced environment
Join us as a Medical Receptionist where your enthusiasm for helping others meets your organizational talent! Be part of a team committed to delivering compassionate care while supporting the smooth operation of our healthcare facility.
Pay: $19.00 - $23.00 per hour
Work Location: In person
