Overview
Join the Rioux Eye Center, INC. and our dynamic healthcare team as a Front Desk Receptionist or Medical Records Room Specialist, where your friendly demeanor and organizational skills will sore throughout each position . Each vital role combines administrative excellence with a passion for patient service, ensuring smooth operations within a busy medical environment. You will manage patient intake, maintain accurate medical records, and support clinical staff with essential documentation, all while upholding the highest standards of confidentiality and compliance. If you thrive in a fast-paced setting and are eager to contribute to quality healthcare delivery, this opportunity is perfect for you!
Responsibilities
- Greet patients and visitors warmly, providing exceptional customer service and guiding them through check-in and appointment procedures
- Verify insurance coverage, perform insurance eligibility checks, and assist with insurance verification processes
- Manage multi-line phone systems with professionalism, answering inquiries promptly and directing calls appropriately
- Maintain accurate medical records by organizing, filing, and retrieving documents efficiently.
- Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations and proper coding standards including CPT, ICD-10 codes
- Assist with appointment scheduling using medical office management software; coordinate patient flow to optimize clinic efficiency
- Support medical billing processes by collecting payments and processing billing information related to Medicare or other insurance providers
Skills
- Strong knowledge of medical terminology, ICD coding (ICD-10), CPT coding, and healthcare documentation review processes
- Proven ability to handle insurance verification and collections confidently while maintaining patient confidentiality in accordance with HIPAA guidelines
- Excellent computer skills and familiarity with medical office management software.
- Exceptional patient service skills coupled with professional phone etiquette and effective communication abilities in bilingual settings if applicable
- Prior medical office experience is highly desirable; familiarity with Ophthalmic healthcare environment protocols is a plus
- Strong organizational skills for filing, documentation review, and managing multi-line phone systems in a fast-paced office setting
Join us to be part of a dedicated team committed to delivering compassionate care through efficient administrative support. Your expertise will help streamline operations while ensuring every patient receives the highest quality service in a welcoming environment!
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
