Special Service Partners (SSP) is a leading manufacturer of tags a labels – and we’re excited to grow our inside sales team! We’re looking for a full time Admin/Order Entry team member who enjoys working with customers, staying organized & keeping details on track. This role is focused on processing orders, preparing pricing information, & providing administrative support to ensure a smooth experience for our customers from request through completion.
Schedule:
- Monday- Thursday: 8:00 AM – 4:30 PM
- Friday: 7:30 AM – 4:00 PM
Key Responsibilities:
- Receive and process customer requests for pricing, orders, product information & job status updates
- Prepare & send pricing information, quotes, & order details to customers based on established guidelines
- Review customer purchase orders & order details for accuracy & completeness before entering orders
- Enter data for quotes, customer orders, production orders, change orders, order tracking & other job-related information
- Organize & maintain order documentation, including purchase orders, job specifications, & other required information
- Communicate clearly & positively with customers by phone & email regarding orders, changes, timelines, & requested information
- Work closely with internal departments to ensure accurate order processing & timely movement of jobs through production
- Process sample requests, proof of delivery requests, & other customer information requests as needed
- Support coworkers by providing backup coverage during vacation or periods of increased workload
- Build & maintain positive relationships with internal & external customers through professional & responsive communication
Position Qualifications:
- High School Diploma or GED
- Previous customer service, administrative, or data entry experience preferred
- Strong written & verbal communication skills
- Detail-orientated with a focus on accuracy
- Comfortable working independently & as part of a team
- Basic knowledge of Microsoft Office Suite
Perks & Benefits
- Paid Holidays
- Paid Vacation
- Health Benefits & 401(k)
- On-the-job OSHA certification for equipment operation
- Stable weekday schedule (no weekends!)
Apply today and be part of a team that values safety, accuracy, and teamwork!
We are an Equal Opportunity Employer.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
