M-F 8am-5pm
Overview
Join our dynamic healthcare team as a Clinic Receptionist, where your energetic and welcoming attitude will set the tone for exceptional patient experiences. In this vital role, you'll be the first point of contact for patients and visitors, managing front desk operations with efficiency and professionalism. Your expertise in medical administrative support, EMR systems, and health information management will ensure smooth clinic workflows and accurate documentation. If you thrive in a fast-paced environment and are passionate about providing outstanding customer service, this position offers a rewarding opportunity to make a meaningful difference in patient care.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression while managing multi-line phone systems with professionalism and courtesy.
- Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks, coordinating with clinical staff to optimize clinic flow.
- Verify patient insurance coverage and assist with medical billing processes, including medical collection procedures and Medicare documentation review.
- Manage patient intake by collecting accurate demographic information, updating medical records, and ensuring compliance with HIPAA and clinical confidentiality policies.
- Facilitate communication between patients and healthcare providers through phone etiquette and clear documentation of care plans or clinical notes.
- Maintain organized medical records, including filing, data entry with 10 key typing skills, and managing electronic health records (EHR) management systems.
- Support clinical staff by reviewing documentation for accuracy, coding procedures with CPT, ICD-9/10 codes, and assisting with medical coding tasks to ensure proper billing and recordkeeping.
Experience
- Prior clinic experience or healthcare administrative support is highly preferred.
- Demonstrated proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
- Strong knowledge of medical terminology, health insurance processes, and health information management practices.
- Experience handling medical billing, coding (ICD-10/ICD-9), CPT coding, and Medicare documentation is advantageous.
- Bilingual abilities are a plus to effectively serve diverse patient populations.
- Excellent computer skills with familiarity in Microsoft Office Suite for administrative tasks.
- Proven customer service skills combined with clerical experience in a busy medical office environment to ensure seamless patient interactions.
Embark on a fulfilling career where your enthusiasm for healthcare administration helps create a welcoming environment for every patient!
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
