Job Summary:
ENT Specialists of North Florida are looking for an experienced Surgery Coordinator. This position requires the utilization of clinical knowledge to schedule appropriate procedures per the provider's orders. The Surgery Coordinator position schedules office-based and hospital procedures consistent with the patient's diagnosis and procedure request. Also requires excellent customer service skills with patients, employees, and the public. The Surgery Coordinator must be able to respond to both written and oral correspondence regarding schedule changes/cancellations in a timely, accurate manner. Individuals must be organized, and able to manage demanding workloads with accuracy.
Tasks for Surgery Coordinator will include, but are not limited to.
Duties/Responsibilities:
- Maintain the surgical scheduling system
- Schedule patients for surgical procedures
- Complete all necessary surgical scheduling forms
- Schedule diagnostic exams pre and/or post-operation
- Verify physician orders for appointments
- Verifying insurance and benefits as well as obtaining authorizations
- Collecting payment from patients before procedures
- Retrieving medical records
- Interact with all patients using the level of respect and professionalism required by this practice
- Comply with HIPAA confidentiality standards when accessing or communicating patient information
- Other duties as assigned by supervisor, manager, or physician
Knowledge, Skills, and Abilities:
- Understanding of Medical Terminology
- Excellent organizational skills and attention to detail
- Ability to multi-task and function well in a high-paced and at times stressful environment
- Knowledge of English grammar, spelling, and punctuation to type simple correspondence and communications
- Ability to read, understand, and follow oral and written instructions
- Ability to be an enthusiastic team player
Education and Experience:
- Minimum High School Diploma
- Minimum one year of experience as a Surgical Coordinator in a medical practice setting preferred
- Familiarity with EMR systems.
- Must demonstrate consistent professional conduct and meticulous attention to detail.
- Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals
- Critical thinking skills and a positive attitude essential
Physical Requirements:
- Frequent bending, reaching, and repetitive hand movements (specifically keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing, and pulling up to 10 pounds.
- Travel to other offices as needed
Environmental/Working Conditions:
- Work is performed in an office environment. Involves contact with other staff members
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Benefits:
- Health insurance
- Paid time off
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability insurance
- Employee assistance program
- Referral program
- Health savings account
- Flexible savings account
- Pet insurance
- Quarterly bonus
- Retention bonus
- 7 paid holidays a year
- Employee discounts on selected cosmetic procedures
- Uniform provided
Job Type:
Full-time: Monday – Friday
7:30am – 4:30pm
Salary: $19.00 - $22.00 per hour
If you're interested, please upload your updated resume or email Lorraine at [email protected]
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-site gym
- On-the-job training
- Paid time off
- Pet insurance
- Referral program
- Vision insurance
Medical Specialty:
Application Question(s):
- Is your experience as Surgery Coordinator, recent or within the last 6 months?
- How many years' experience do you have as a Surgery Coordinator?
- Have you used EMR system?
Yes / No
If yes, which EMR?
- Are you bilingual? if, so what language do you speak?
- This is not a remote position, are you willing and able to work in office Monday thru Friday?
- Explain any gaps on your resume?
- Is there any additional information you would like to share regarding your work experience?
- Please tell us what interests you in this position, what qualifications you bring that make you a strong fit, and what is motivating your search for a new opportunity?
- What is your current job title?
Describe your current job responsibilities?
- Are you familiar with insurance authorizations and referrals, Yes/No? If Yes,
Please explain your experience regarding the following:
Insurance verifications
Authorization
Prior authorizations
CPT/ICD coding
Following up with insurance companies
Reducing delays/denials
- Have you been a Surgery Coordinator for multiple physicians? If yes, how many physicians?
What specialists are you experienced in scheduling surgeries for?
Education:
- High school or equivalent (Preferred)
Work Location: In person
