Are you a dynamic, detail-oriented professional passionate about orchestrating seamless meetings and events? As an Express Meeting Manager, you will be the driving force behind the planning, coordination, and execution of efficient, impactful meetings and corporate events. This role offers an exciting opportunity to showcase your expertise in event management, client communication, and team leadership while delivering exceptional experiences that meet organizational goals. Join us to lead with energy, precision, and a customer-centric approach in a fast-paced hospitality environment where every detail counts!
Job Description
What You Will Do
- Respond quickly to client inquiries (within four business hours) and turn conversations into profitable Rooms and Catering business.
- Prepare proposals, contracts, and event materials-from menus to meeting layouts-to help planners envision successful events.
- Prospect for new business through calls, networking, research, and community events to keep the sales pipeline strong.
- Host site tours and build relationships with planners, showcasing the hotel and creating memorable first impressions.
- Coordinate event details including rooming lists, Banquet Event Orders (BEOs), and communication with operations teams to ensure flawless execution.
- Maintain strong relationships with key accounts through consistent communication, follow-ups, and occasional client entertainment.
What We're Looking For
HOTEL SALES & DELPHI EXPERIENCE IS REQUIRED
- 1-2 years of experience in event services, banquet operations, hotel sales, & marketing - because understanding how events run behind the scenes helps you sell and coordinate them effectively.
- College coursework or experience in sales, marketing, front office, or supervisory roles (preferred) - exposure to hospitality leadership and customer service makes collaboration easier across departments.
- Proficiency in Microsoft Office - strong tech skills help you manage proposals, contracts, and event details efficiently.
- Excellent written and verbal communication skills - because building relationships with planners and internal teams is the secret sauce to successful events.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
Job Duties & Functions
- Approach all encounters with guests and employees in an attentive, friendly, courteous and serviceoriented manner.
- Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel, but which will include a mandatory Mon.-Fri. ABR meeting.
- Solicit assigned accounts to achieve or exceed budgeted rooms revenue and to improve performance in the marketplace.
- Conducts sales specific to Business Travel and/or Groups, as required by property.
- Comply with attainment of individual goals
- Assist in implementing special promotions relating to direct sales segments i.e. sales blitzes, etc.
- Attend and participate in Daily/Weekly Sales Meeting.
- Be familiar with all AvionHospitality sales policies and house rules..
- Perform any other duties as requested by the Director of Sales.
Embark on a rewarding journey where your expertise transforms ordinary meetings into extraordinary experiences! We are committed to fostering a vibrant workplace that values innovation, teamwork, and excellence—where your skills will truly shine!
Pay: $53,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
