Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation & benefits package and excellent career development opportunities each offering unique ways to explore the world
This position is on site in Miramar Florida
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests
Royal Caribbean Group’s Guest Travel Services has an exciting career opportunity for a full time Manager Corporate Travel Services reporting to the Director Guest Travel Services Product Operations
Position Summary:
The Corporate Travel Manager is a strategic leader responsible for the management execution and oversight of the company’s global travel program This role leads the travel operations team which provides booking and service support while also driving key initiatives across policy development vendor and contract management cost optimization compliance and traveler safety
The scope of this role includes all business-essential travel funded by the company covering shoreside employees at all levels including the Executive Committee select shipboard employees entertainers vendors and other approved travelers The Corporate Travel Manager ensures that travel operations are aligned with organizational goals delivering a safe efficient and cost-effective travel experience for all stakeholders
Essential Duties and Responsibilities:
- Develop and maintain corporate travel policies that reflect industry’s best practices and support business objectives
- Partner with internal stakeholders to support budget planning and travel coordination for major projects—including new builds and dry docks—while ensuring compliance with corporate travel policies
Lead and manage travel programs with a strategic focus on Cost Compliance Service- and Controls
Manage strategic vendor relationships to ensure high-quality cost-effective services are delivered by airline charter companies commercial airlines hotels- and ground transportation providers
- Oversee duty of care initiatives to safeguard traveler well-being and mitigate travel-related risks
Stay informed on travel industry trends technologies- and regulatory changes to continuously improve program effectiveness and traveler satisfaction
- Collaborate with senior leadership to recommend and implement updates to travel policies and processes in response to evolving business needs and market conditions
Design and manage travel processes that prioritize ease of travel and a positive traveler experience- while maintaining compliance with company policies
Perform additional duties as assigned including project management and cross-functional initiatives related to travel operations
Qualifications Knowledge and Skills:
Bachelor’s degree (preferably in Business Hospitality or a related field) and brings 5+ years of proven leadership experience
- including executive-level communication across all organizational levels
Demonstrates expertise in travel technology platforms strategic data analysis vendor and contract management- and risk mitigation within a corporate travel environment
- Proven experience in process improvement and change management within a dynamic business environment
- Demonstrated ability to work effectively in a multicultural and diverse workplace
Exceptional verbal and written communication skills- including strong presentation abilities across all organizational levels
Strong organizational skills with the ability to manage multiple projects independently in a fast-paced- deadline-driven environment
Proficiency in Global Distribution Systems (GDS)- with Sabre experience strongly preferred
- Advanced communication skills with the ability to engage and influence stakeholders at all levels of the organization
Proficient in Microsoft Office Suite- with intermediate to advanced skills in Excel and PowerPoint
We know there is a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We will hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
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