We are seeking a customer-focused Lighting Sales & Design Consultant to assist homeowners, designers, builders, and retail customers with lighting selections, layouts, and product recommendations. This role supports projects ranging from a single fixture replacement to full-home lighting plans.
The ideal candidate will be comfortable working directly with customers and team members to understand project needs, recommend appropriate lighting products, prepare quotes, and manage orders through completion. This person will actively pursue sales opportunities, respond promptly to customer requests, and provide knowledgeable guidance throughout the selection and purchasing process.
Key Responsibilities
- Assist customers, designers, builders, and retail clients with lighting product selections and design recommendations.
- Create lighting plans and fixture packages for projects ranging from individual lights to complete homes.
- Recommend products based on style, function, budget, availability, features, and benefits.
- Prepare quotes, manage customer requests, process orders, and follow up in a timely and professional manner.
- Utilize sales skills, product knowledge, and exceptional customer service to drive store sales.
- Maintain current and accurate knowledge of lighting product features, benefits, pricing, and availability.
- Answer customer questions, including technical lighting questions, in a team-oriented environment.
- Provide exceptional customer service and assistance both in person and over the phone.
- Perform required cash register transactions, including sales and exchanges, quickly and accurately while following company guidelines.
- Work well with customers, co-workers, vendors, designers, builders, and other trade professionals.
- Assist with other store functions as needed.
- Help maintain store cleanliness, organization, and safety standards by organizing and cleaning the retail showroom as needed.
- Maintain a high professional standard in behavior, courtesy, communication, and respect.
- Perform other duties as assigned.
Qualifications / Requirements
- Willingness to learn the lighting industry, product lines, and sales techniques.
- Computer literate and comfortable learning sales, quoting, and order-entry systems.
- Exceptional written and verbal communication skills.
- Strong customer service and interpersonal skills.
- Problem-solving skills and the ability to help customers find practical solutions.
- Ability to manage multiple customer requests, quotes, and orders with accuracy and attention to detail.
- Lighting, interior design, retail sales, showroom, or construction-related experience is helpful but not required.
- Ability to read plans, blueprints, or construction documents is a plus.
- Professional, dependable, courteous, and team-oriented.
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Paid training
- Vision insurance
- Dental insurance
Work Location: In person
Full-Time
