Denard Enterprises, Inc - Shift Manager
Denard Enterprises operates four quick service, fast casual restaurants at Charlotte Douglas International Airport. Papa John's, Salsarita's, Einstein Bros Bagels and/or Potbelly Sandwich Shop . We are seeking a Shift Manager responsible for assisting in all restaurant activities and the day-to-day operations of Papa John's, Salsarita's, Einstein Bros Bagels or Potbelly Sandwich Shop at Charlotte Douglas International Airport.
The Shift Manager works to ensure that all activities are consistent with and support the overall vision of Denard Enterprises and its Brands – Excellence in Customer Service. The Shift Manager ensures all employees (Crew Leader and Crew Persons) are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The Shift Manager must be able to oversee the store in the GM and Assistant Manager’s absence. The Shift Manager will report directly to the Assistant Manager or GM. The Shift Manager’s responsibilities include but are not limited to the following activities:
- The Shift Manager is responsible for maintaining the highest standards of food quality , exceptional customer service and immaculate cleanliness (QSC) and sanitation at all times.
- The Shift Manager as directed by the GM and Assistant Manager is responsibility for directing the daily operations of the restaurant and ensuring compliance with company standards in all areas of operation, including product management, customer service, cost control, inventory management, ordering, and storage organization. The Shift Manager will accept and check in all deliveries.
- The Shift Manager must demonstrate proficiency and knowledge in brand standards and procedures.
- The Shift Manager must be able to work all shifts and understand every position within the operation.
- The Shift Manager will counsel and discipline crew members as necessary.
- The Shift Manager continuously works to improve the skills, knowledge and abilities of all employees. The Shift Manager will treat the employees with dignity and respect and create an environment where employees treat everyone, especially the customer, the way you want to be treated.
- The Shift Manager will assist in the evaluation of each employee’s performance based on clearly communicated standards and expectations.
- The Shift Manager is responsible for managing labor during their shift.
- The Shift Manager will interact directly with customers to ensure that expectations are exceeded.Job Type: Full-timeRequired experience:
- Salary: $13.50 - $18.00 per/hour
- This position is located at Charlotte Douglas International Airport. Successful applicant must be able to pass a federal background check.
Job Type: Full-time
Pay: $17.50 - $18.50 per hour
Work Location: In person
