Top-Ranked State Farm Agency – Chicagoland
We are a high-performing State Farm agency seeking a bilingual (Spanish/English) Customer Service Representative who is reliable, accountable, and takes pride in doing things the right way.
This is not an average office—we operate with high standards, strong systems, and a commitment to excellence.
Responsibilities
- Handle client calls, service requests, and policy support
- Assist with billing, claims guidance, and account updates
- Maintain accurate documentation and follow internal processes
- Manage follow-ups and daily tasks with consistency and urgency
Requirements
- Bilingual (Spanish/English) – required
- Minimum 2 years of customer service experience
- Reliable, organized, and detail-oriented
- High integrity, honesty, and accountability
- Strong communication and problem-solving skills
- Coachable with a growth mindset
Who Should Apply
Someone looking to build a career, not just have a job, and who wants to be part of a top-tier team.
Who Should NOT Apply
If you struggle with reliability, accountability, or attention to detail.
Pay: $47,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Experience:
- Customer service: 2 years (Required)
Language:
Work Location: In person
