Job Summary
We are seeking a dynamic and organized Office & Customer Service Assistant to join our thriving construction company. This vital role combines front desk management, administrative support, and exceptional customer service to ensure smooth daily operations. You will be the friendly face of our company, handling client inquiries, managing office tasks, and supporting project coordination with efficiency and professionalism. If you thrive in a fast-paced environment and possess excellent communication skills, this is your opportunity to contribute to a growing team dedicated to excellence in construction services.
Duties
- Greet visitors, clients, and vendors with a warm and professional demeanor at the front desk
- Manage multi-line phone systems, directing calls accurately and courteously
- Handle data entry tasks using Microsoft Office applications and QuickBooks for bookkeeping and invoicing
- Maintain organized filing systems for project documents, client records, and confidential information
- Support office management activities including scheduling appointments, coordinating meetings, and managing calendars
- Assist with customer support by responding promptly to inquiries via phone or email and providing clear information about services
- Perform clerical duties such as proofreading documents, preparing reports, and managing correspondence to ensure accuracy and professionalism
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with the ability to prioritize tasks efficiently
- Excellent verbal and written communication skills; bilingual abilities are a plus
- Demonstrated experience in office management, administrative support, or clerical roles within a construction or related industry
- Exceptional phone etiquette with experience handling multi-line phone systems and client communication
- Ability to handle confidential information discreetly and professionally
- Strong typing speed, data entry accuracy, and proofreading skills for document preparation
- Proven ability to manage time effectively while juggling multiple responsibilities in a fast-paced environment
Join us to be part of an energetic team where your organizational talents and customer service expertise will make a real impact! We value dedicated professionals who are eager to grow within a supportive company committed to excellence in construction services.
Pay: From $22.00 per hour
Work Location: In person
