Overview
Join our dynamic healthcare team as a Medical Receptionist, where your friendly demeanor and organizational skills will be the first point of contact for patients and visitors alike. In this vital role, you will manage front desk operations, coordinate patient appointments, and ensure smooth communication between patients and medical staff. Your enthusiasm and attention to detail will help create a welcoming environment while maintaining the highest standards of confidentiality and professionalism. This paid position offers an exciting opportunity to contribute to quality patient care in a fast-paced medical setting.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service throughout their visit
- Schedule, confirm, and reschedule patient appointments using patient management software and electronic health records (EHR) systems
- Answer incoming phone calls promptly, directing inquiries to appropriate staff members or departments
- Collect and verify patient information, including insurance details, medical history, and personal data, while maintaining strict confidentiality
- Manage electronic health records (EHR) and other medical administrative support tasks with accuracy and efficiency
- Assist with billing procedures, insurance claims processing, and verifying health insurance coverage in compliance with health regulation policies
- Support the medical team by preparing documentation, managing correspondence, and handling administrative duties related to patient care
Experience
- Proven experience working in a medical office environment or dental office setting is highly preferred
- Familiarity with patient management software, EMR (Electronic Medical Records), or EHR systems is essential
- Strong knowledge of health regulation policies, medical terminology, and health insurance processes
- Excellent customer service skills with the ability to communicate clearly via phone and client interactions
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for administrative tasks such as typing reports and managing schedules
- Prior experience in maintaining patient confidentiality according to HIPAA or relevant privacy standards is required
- Office experience demonstrating organizational skills, multitasking ability, and attention to detail
This role is perfect for motivated individuals eager to support healthcare delivery through exceptional administrative support. If you thrive in a lively environment where your communication skills make a difference every day—apply now to become an integral part of our healthcare team!
Work Location: In person
