Dental Insurance Coordinator
Revive Dentistry | Washington, DC
Full-Time | $20–$30 per hour, based on experience
Revive Dentistry is seeking an experienced Dental Insurance Coordinator to join our full-time team. This position requires strong dental insurance knowledge and hands-on experience with Dentrix.
The ideal candidate understands the full dental insurance process—from verifying benefits and preparing accurate estimates to submitting claims, following up on unpaid claims, reviewing EOBs, posting payments, and resolving insurance issues.
Responsibilities
- Verify PPO dental insurance benefits and eligibility
- Enter and update insurance information accurately in Dentrix
- Maintain accurate insurance plan and benefit information
- Submit clean dental claims electronically and verify successful transmission
- Attach required narratives, X-rays, periodontal charting, and supporting documentation
- Follow up on outstanding and unpaid insurance claims
- Work the insurance aging report consistently
- Review EOBs and insurance denials
- Correct and resubmit claims when necessary
- Submit appeals and additional documentation
- Post insurance payments, contractual adjustments, and patient responsibility accurately
- Review insurance estimates before treatment is presented
- Understand deductibles, annual maximums, frequencies, waiting periods, limitations, exclusions, downgrades, and alternate benefits
- Identify coordination of benefits issues and obtain updated insurance information
- Communicate with insurance companies regarding claim status and payment issues
- Document all insurance calls, reference numbers, claim updates, and follow-up dates in Dentrix
- Communicate insurance changes and patient responsibility clearly to the treatment coordinator and front office team
- Assist with patient insurance questions when needed
- Maintain accurate and organized insurance records
Required Qualifications
- Previous dental insurance coordination experience required
- Hands-on Dentrix experience required
- Strong knowledge of PPO dental insurance
- Experience verifying benefits and entering insurance information
- Experience submitting and following up on dental claims
- Ability to read and interpret dental EOBs
- Knowledge of dental terminology and CDT procedure codes
- Understanding of insurance aging and outstanding claims
- Experience with insurance denials, appeals, and claim corrections
- Strong attention to detail and accuracy
- Ability to multitask and manage deadlines independently
- Professional communication skills when speaking with insurance companies and patients
- Reliable transportation and dependable attendance required
Office Hours
- Monday: 8:00 AM–3:00 PM
- Tuesday: 8:00 AM–5:00 PM
- Wednesday: 8:00 AM–4:00 PM
- Thursday: 8:00 AM–5:00 PM
- Friday: 8:00 AM–3:00 PM
Compensation
$20–$30 per hour, based on dental insurance experience, Dentrix knowledge, and ability to independently manage insurance responsibilities.
Job Type: Full-time
Work Location: In person
Location: 3301 New Mexico Ave NW, Suite 108, Washington, DC 20016
This is not an entry-level position. Applicants must have previous dental insurance experience and be comfortable working independently in Dentrix.
Please submit an updated resume highlighting your dental insurance and Dentrix experience.
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
Application Question(s):
- How many years of hands-on experience do you have using Dentrix?
- Are you able to independently verify dental insurance benefits, enter plan information into Dentrix, and prepare accurate patient estimates?
Experience:
- Dental office: 2 years (Required)
Ability to Commute:
- Washington, DC 20016 (Preferred)
Work Location: In person
