Job Summary
- Hands on Imaging a system
- The knowledge of ServiceNow is mandatory.
- Apple Machitosh 50% users
- How to add computer to a domain
- Network related Printer issues
- Voice related meeting room issues, like no voice on the laptop for a user in meeting
- TS issues like User Laptop is not powering on
- TS issues like Connecting laptop or Desktop to Docking station and what TS can be done of not connected
- What about SCCM
- Knowledge of Active directory
- Knowledge to TS Wi-Fi Connectivity issues
- Hardware replacement of Desktop or Laptop motherboards, Cards and other accessories
- You should be aware of the laptop/desktop models you have supported like Dell OptiPlex, Dell Latitude
- Knowledge about Office 365
- Wi-Fi Connectivity Issues
- Rack & Stack
- Migrations from Win 7 to Win 10 or 11
- Knowledge of Operating Systems
- TS Handheld mobile device by users
- Knowledge about Routers and Switches
- Parts shipping and ware house coordination
Rates Offered:
- The rates offered are between 20$-26$Hr/Day, whenever the support is requested.
Hours:
Monday-Friday 8am-5pm local time
Location:
700 Gateway Blvd, Floor 8, South San Francisco, CA 94080
Skillset: Must have Apple OS experience in addition to Windows. 50% of supported customer base uses Macintoshes.
Pay: $20.00 - $24.00 per hour
Work Location: In person