Child Advocate II (Shift Supervisor)
Isabel's House - Crisis Nursery of the Ozarks, Inc.
Location: Springfield, MO Position Type: Non-Exempt | Shift Supervisor | Weekends May Be Required
Lead with compassion. Support children when they need it most.
Isabel's House is seeking an experienced, dependable childcare professional to serve as Child Advocate II, a shift supervisor role within our Crisis Nursery. This position provides leadership and direct supervision to Child Advocates while ensuring a safe, nurturing, and well-run environment for children and families in crisis.
The Child Advocate II plays a key role in maintaining the daily flow of the house, supporting staff, and modeling best practices in trauma-informed and developmentally appropriate care.
What You'll Do
As a Child Advocate II, you will:
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Supervise and support Child Advocates during your designated shift
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Ensure licensing regulations and agency policies are followed at all times
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Assign staff duties, activities, and housekeeping responsibilities
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Maintain staffing coverage and child-to-staff ratios, including covering breaks and call-ins
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Organize and implement developmentally appropriate curriculum and activities
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Model and lead Conscious Discipline approaches with children
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Support children's individual needs and de-escalate challenging situations
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Make timely, sound decisions to ensure safety and security
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Complete and verify documentation and charting in collaboration with Social Services Director
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Train, coach, mentor, and orient new Child Advocates and volunteers
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Collaborate with the program administration on staffing, performance, and operations
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Conduct safety drills and assist with medication oversight and well-child exams
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Participate in leadership meetings, staff meetings, and performance evaluations
What We're Looking For
Required Qualifications:
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At least 21 years of age
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High school diploma or GED
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Minimum of two years of childcare experience
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Paid supervisory experience or demonstrated leadership ability
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Ability to pass all required background checks and screenings
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Ability to lift up to 50 pounds
Preferred Qualifications:
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Associate's Degree in Child Development (CDA)
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Residential childcare experience
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Experience leading teams in a fast-paced, 24/7 care environment
Internal Candidates: 90 days on the designated shift, be in good standing, and have no active disciplinary actions.
Skills That Set You Apart
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Strong leadership and communication skills
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Sound judgment and ability to remain calm under pressure
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Team-oriented mindset with flexibility and initiative
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Trauma Informed Care
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Ability to mentor others and model professional behavior
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Commitment to child safety, confidentiality, and quality care
Work ScheduleConditions
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Shift-based role with weekend work required
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Occasional additional hours to meet program needs
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Daily contact with children in a residential care setting
Why Isabel's House?
Isabel's House is dedicated to providing immediate safety and compassionate care to children and families in crisis. As a Child Advocate II, you'll be part of a mission-driven team that values leadership, collaboration, and the power of stable, nurturing relationships.
