Location: Museum District
Reports To: Food and Beverage Director & Operations Managers
Hotel ZaZa is a boutique luxury brand known for its bold style, exceptional service, and unforgettable guest experiences. With properties in Houston, Austin, and Dallas, we blend artful design with a vibrant atmosphere that captures the spirit of Texas.
At Hotel ZaZa, the Host is the first impression of the guest experience. This role is essential in delivering a warm, engaging, and personalized level of service that reflects our luxury boutique brand. The Host serves as the brand ambassador while managing all guest interactions with professionalism and style.
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Greet and welcome guests, creating a warm and polished first impression
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Manage reservations, answer calls, and coordinate guest seating based on service flow
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Maintain control of the host stand during high- volume periods
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Introduce guests to their server and ensure a smooth transition of the service
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Stay informed on menus, daily specials, promotions, and hotel information
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Assist with light service duties, including making coffee, running food, and supporting table resets
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Support opening and closing tasks while maintaining cleanliness and organization of the front-of-house
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Uphold grooming, uniform and Hotel ZaZa service Standards, including all safety protocols
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Previous host experience preferred.
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Exceptional communication, interpersonal, and problem-solving skills.
- Ability to multitask and perform effectively in a fast-paced, guest-focused environment.
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Strong organizational skills with high attention to detail.
- Professional, polished appearance and demeanor consistent with the ZaZa brand.
- Ability stand, and move throughout the dining area for extended periods, occasionally lift or carry up to 25 pounds
At Hotel ZaZa, we don’t just offer jobs—we offer careers that inspire. Be part of a brand that celebrates individuality, creativity, and excellence in every detail.
No job description for any position can possibly include all duties, which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide services personally or immediately refer requests to the appropriate department manager.
Hotel ZaZa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees and applicants without regard to race, color, religion, gender/sex, sexual orientation, disability, national origin, age, or veteran status. Hotel ZaZa also participates in E‑Verify to confirm the employment eligibility of all newly hired employees.
