About the Role:
Neon Beach Tan in Middleburg Heights, OH is looking for an energetic and passionate Wellness Sales & Customer Service Representative to join our team! If you love helping people look and feel their best, this is the perfect opportunity to shine in a fun, upbeat environment. Come be part of a team that's dedicated to bringing confidence and wellness to every guest who walks through our doors.
Responsibilities:
- Greet and assist customers with a friendly, welcoming attitude to ensure an exceptional salon experience
- Educate clients on tanning services, wellness packages, and skincare products to match their individual needs
- Drive membership and retail sales by confidently presenting promotions and upsell opportunities
- Process transactions, manage memberships, and maintain accurate client accounts using salon software
- Maintain a clean, safe, and visually appealing salon environment including tanning equipment and common areas
- Meet and exceed personal and team sales goals for memberships, upgrades, and retail products
- Handle customer inquiries, concerns, and follow-ups with professionalism and care
Requirements:
- Previous experience in retail sales, customer service, or a wellness/beauty environment preferred
- Strong communication and interpersonal skills with a naturally outgoing personality
- Proven ability to meet sales goals and work in a commission or goal-driven setting
- Reliable, punctual, and able to work flexible hours including evenings and weekends
- Comfortable learning point-of-sale systems and salon management software
- Passion for health, wellness, beauty, or skincare is a plus
- Must be a team player with a positive, can-do attitude
Compensation:
- Hourly starting rate range $11-$12/hr
- Tips
- Bonus
- Average pay with hourly, tip & bonus $13-$16/hr depending on individual proficiency
- Free Tanning & Wellness Services
- Advancement opportunities
About Us:
Neon Beach Tan is a premier tanning and wellness destination committed to delivering a top-tier experience for every guest. Our customers keep coming back because of our state-of-the-art equipment, knowledgeable staff, and warm, welcoming atmosphere. We take pride in building a team that feels like family — where employees are supported, celebrated, and empowered to grow.
