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Dining Room Manager

City Brands Management LLC
Westerville, OH

Job Details

$58,000 - $62,000 a year

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Team leadership
Hospitality industry experience
Food and beverage industry expertise

Full Job Description

At Napa Kitchen & Bar we believe in creating memorable dining experiences for our guests while offering exceptional food and service. We are seeking a passionate and experienced Dining Room Manager to join our team and help us maintain the highest standards of customer service while driving operational excellence.

Job Description:

As a Dining Room Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring an exceptional experience for both our guests and staff. You will lead a team of servers, bartenders, hosts and cooks to maintain a positive and efficient work environment. Your role will involve managing staffing, guest satisfaction, food quality and consistency, staff training and ensuring the smooth running of the restaurant.

Key Responsibilities:

Leadership & Team Management:
- Lead, train, and motivate staff to provide memorable guest experiences.
- Develop schedules and ensure adequate staffing levels for smooth operations.
- Handle staff performance issues, including coaching and discipline when needed.
Customer Service:
- Ensure guests have an exceptional dining experience from arrival to departure.
- Address guest concerns and resolve issues promptly.
- Maintain high standards of food and beverage quality.
Operations Management:
- Oversee daily restaurant operations and ensure adherence to all health and safety regulations.
- Ensure smooth operations during busy periods by delegating tasks and managing workflow.
- Monitor inventory and assist in ordering of supplies to minimize waste and costs.
Financial Management:
- Ensure profitability by managing labor costs, food costs, and other operational expenses as directed by the General Manager
- Review financial reports and implement cost-saving initiatives.
Compliance:
- Ensure compliance with food safety regulations and company policies.
- Manage cash flow and secure company assets.

Qualifications:

Experience:
- 1+ years of experience in restaurant management or a similar role in the hospitality industry.
- Proven track record of managing teams and leading by example.
Skills:
- Strong leadership and communication skills.
- Ability to multi-task and manage a fast-paced environment.
- Excellent problem-solving and conflict-resolution skills.
- Familiarity with restaurant management software and point-of-sale (POS) systems.

Benefits:

Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off (PTO)
Opportunity for career growth and development.
401K with company match

Job Description:

Key Responsibilities:

Qualifications:

Benefits:

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