POSITION SUMMARY:
Case Manager set clear, measurable goals to work towards housing permanency. Case Manager empowers clients to achieve their goals by creating a collaborative and supportive working relationship with clients based on empathy, accountability, and trust. Case Manager provides information, referrals, and coordinate services such as health care, job training, housing and immigration services, among others. Case Manager is responsible for developing strategies for engaging clients and creating awareness about services in the community and developing a path to re-housing.
POSITION DUTIES:
REQUIREMENTS:
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Bachelor’s degree in human services (No experience required) or bachelor's degree in field outside of Human Services with one
year experience in a Human service’s program or congregate setting. -
Demonstrate sensitivity and experience with and/or knowledge with disenfranchised communities including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, and individuals with mental health issues and homelessness.
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Experience with homeless population preferred
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Must have good written and oral communication skills
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Able to work under pressure, able to respond to a crisis, health or safety issue and take appropriate and immediate action
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Must be able to work flexible hours including evening and weekends
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Must be computer-literate and must have knowledge of Microsoft Office applications
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CPR/First Aid Required
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Narcan Certification required
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Bilingual – Spanish, French and French creole preferred
