NovaScale Consulting is seeking motivated and customer-focused individuals to join our team as a Wireless Sales Associate. In this role, you will represent wireless products and services at in-person events, engaging directly with customers in a face-to-face setting. You’ll help attendees explore service options that fit their communication needs and budget, answer questions, and provide personalized recommendations.
This position offers the opportunity to build strong customer relationships, develop professional communication skills, and create positive customer experiences through direct interaction. We are looking for individuals who enjoy meeting new people, working in a team-oriented environment, and thriving in a dynamic event-based setting.
Wireless Sales Associate Responsibilities
- Interact directly with customers in a face-to-face environment, providing information on wireless services and plan offerings.
- Identify customer needs and recommend solutions that align with their lifestyle and budget.
- Clearly explain product features, pricing, and service benefits in a simple and professional manner.
- Assist customers through the enrollment and account setup process.
- Maintain accurate customer records and documentation.
- Follow up with customers to ensure satisfaction and answer questions regarding their service.
- Build and maintain strong customer relationships through excellent service and communication.
- Work collaboratively with team members to support sales goals and customer satisfaction initiatives.
- Stay informed about current wireless products, services, and promotions.
Wireless Sales Associate Qualifications
- Previous customer service, sales, retail, or hospitality experience is a plus but not required.
- Strong interpersonal and communication skills.
- Comfortable speaking with customers and providing recommendations.
- Ability to work in a fast-paced, team-oriented environment.
- Organized, dependable, and detail-oriented.
- Positive attitude and willingness to learn new skills.
- Ability to maintain professionalism when assisting customers with questions and concerns.
Pay: $53,000.00 - $65,000.00 per year
Benefits:
Work Location: In person
