Job Title: LEAD ADMINISTRATOR L1
City: Philadelphia
State/Province: Pennsylvania
Posting Start Date: 8/14/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Role Purpose
The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.
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ServiceNow CMDB / ITOM Developer
Role Overview
Our client is seeking a hands-on ServiceNow CMDB/ITOM Developer with strong expertise in CMDB, Discovery, Asset Management, Integrations, and Advanced ServiceNow Development . The ideal candidate will support large-scale CMDB data onboarding, governance, dependency mapping, and automation initiatives.
Must-Have Skills
ServiceNow CMDB & CSDM
Discovery, MID Server & ITOM Visibility
IRE & Reconciliation Rules
Service Mapping / Dependency Mapping
Hardware Asset Management (HAM)
JavaScript & Advanced ServiceNow Scripting
Script Includes, Glide Ajax, Business Rules
Flow Designer & Catalog Development
REST APIs, Integration Hub
Service Graph Connectors, Integration Hub, Rest API’s
Import Sets, Transform Maps & ETL
CMDB Governance & CMDB Health Dashboard
High-volume Data Ingestion & Data Management
Preferred Skills
Telecom domain experience
Network Infrastructure CI knowledge (Routers, Switches, Firewalls, Load Balancers)
AWS/Azure Integrations
Service Portal / UI Builder
Event Management & AIOps
Certifications (Preferred)
CSA
CIS Discovery
CIS Service Mapping
CIS Data Foundations (CMDB/CSDM)
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Mandatory Skills: ServiceNow CMDB Administration .
Experience: 5-8 Years .
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
