Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance. You will handle inquiries and ensure customer satisfaction while maintaining a positive company image. The ideal candidate will possess strong communication skills.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about vehicles of interest
- Handle customer complaints and resolve issues with empathy and professionalism.
- Maintain details of customer interactions using Customer Relationship Manger (CRM) tool.
- Collaborate with team members to improve processes and enhance customer experience.
Qualifications
- Previous experience in customer service
- Strong office skills including data entry and computer proficiency.
- Excellent phone etiquette with the ability to communicate clearly and effectively.
- A positive attitude, strong work ethic, and willingness to learn are essential.
- Familiarity with sales techniques is a plus but not required.
Join us in delivering outstanding service to our customers while growing your career in a supportive environment!
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
Work Location: In person
