Description:
OVERVIEW:
The Certified Medical Assistant performs a combination of administrative and clinical tasks in a healthcare setting. These professionals commonly work alongside other medical staff under the supervision of physicians. Certified Medical Assistant can be an essential part of a healthcare team, as their responsibilities help keep the facilities the work in organized and operating manner.
ESSENTIAL JOB FUNCTIONS:
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Welcomes patients by greeting them, in person or on the phone, answering and referring inquiries
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Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vitals; confirming purpose of visit or treatment
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Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
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Counsel patients by transmitting physician’s orders and questions the patient they may have
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Maintain safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
RESPONSIBILITIES/KNOWLEDGE/SKILLS:
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Prepares patients for the health care visit by directing and/or accompanying them to the exam room; providing examination gowns and drapes; helping position themselves for the examination by the physician; arranging examining room instruments, supplies, and equipment
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Supports patient care delivery by helping health care provider during exam; preparing laboratory specimens; performing basic laboratory test; disposing of contaminated supplies; sterilizing medical instruments; administering medications; authorizing drug refills as directed; telephoning prescriptions to the pharmacies; preparing patients for x-rays; removing sutures; changing dressings
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Educates patients by providing medication and diet information and instruction, answering questions
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Completes records by recording patient examination, treatment, and test results in the EMR
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Generates revenues by recording billing information of services rendered
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Keeps equipment operating by following operating instructions; troubleshoot any breakdowns; maintaining supplies; performing preventive maintenance
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Maintain safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with state, federal and local regulations
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Maintains patient confidentiality
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Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, Joint Commission on Accreditation of Healthcare Organization (JCAHO) standards
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Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organization; and maintaining personal networks
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Enhances health care practice reputation by accepting ownership for accomplishing new and different requests
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Perform any other duties that may be necessary for the operation of the corporation and/or hospital
Requirements:
QUALIFICATIONS:
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High school diploma or GED Certificate
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Certified Medical Assistant (CMA) Credentials
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Clinical Training through vocational college or technical institute
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Required to renew their CMA license
PHYSICAL REQUIREMENTS:
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Frequent mobility and/or sitting required for extended periods of time
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Manual dexterity and use of a calculator or computer keyboard.
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Varied activities including standing, walking, reaching, bending, lifting
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Occasionally lifts to 50 pounds
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Requires corrected vision and hearing to normal ranges
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Requires working under stressful conditions or working irregular hours
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Exposure to communicable diseases, toxic substances, ionization radiation, medicinal preparations, and other conditions common to a hospital and/or clinic environment
