Sales Account Consultant- Worksite

MassMutual -
Springfield, MA

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Job Details

Full-time
$65,000 - $70,000 a year
1 day ago

Benefits

Commuter assistance
Caregiver leave
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
401(k) 10% Match
Bereavement leave

Qualifications

Managing customer accounts
Finance
High school diploma or GED
Account management

Full Job Description

Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

Job Description

Sales Account Consultant- Worksite

Worksite Internal Sales

Full-time, Springfield, MA

The Opportunity

Are you interested in sales, relationship management, and helping people access valuable financial protection through their workplace? As aSales Account Consultant supporting ourWorksite Voluntary Benefitsbusiness,you'llplayan important rolein helping employers offer benefits that support employees and their families through life's unexpected challenges.

Worksite Voluntary Benefits are insurance products offered through employers that can help employees protect their income, finances, and loved ones. Through partnerships with benefit brokers, consultants, and advisors, MassMutual provides solutions that help employees prepare for the future and navigate important life events with greater confidence.

As aSales Account Consultant,you'llwork alongside experienced sales professionals to support business growth, strengthen client relationships, and help bring these meaningful solutions to employers across the country. This role is an excellent opportunity for someone who isintellectuallycurious,accountableand thrives in afast-pacedteam orientedenvironment where being detailed oriented and taking ownership is critical.

The Impact

In this roleyou will provide pre-sale technical product support to clients (e.g.BenefitBrokers, Benefit Consultants,Agentsand advisors) including information on product benefits,MassMutual processes, procedures and product positioning.

You’llcontribute directly to business growth by helping advisors and brokers understand product features, competitive positioning, and sales strategies that differentiate MassMutual in the marketplace.

Keyresponsibilitiesinclude,but are not limited to:

Serve as a key partner to wholesalers, helping execute territory strategies and drive business growth across the Worksite Voluntary Benefits market.

Build andmaintainrelationships with benefit brokers, consultants, agents, and advisors, providing responsive and solutions-oriented support.

Deliver pre-sale productexpertise, and sales support that helps clients confidently position MassMutual solutions.

Coordinate with cross-functional teams to resolve issues, remove roadblocks, and ensuretimelydelivery of quotes andsold case paperwork packages.

Support the development of business plans and targeted sales initiatives designed to maximize territory opportunities.

Track and advance sales opportunities by following up on pending cases, outstanding requirements, and not-in-good-order submissions.

Leverage Salesforce and other technology platforms to manage activity,maintaindata integrity, and support business decisions.

Keep producers informed of product enhancements, industry updates, and key business communications.

The Minimum Qualifications

HS Diploma or equivalent

3+ years of experience in sales support, account management, customer service, business development support, operations, financial services, insurance, employee benefits

1+yearexperience and strongproficiencywith Microsoft 365 suite of products.

The Ideal Qualifications

Bachelor's Degree

3+ years’ sales or sales support experience in the financial services or insurance industry

2+ years' experience with group and worksite insurance products, practices,trendsand information affecting the business and organization

Presentation skills - effectivelyconveysinformation in a clear and professional manner to internal and/or external individuals/groups

Ability to effectively communicate and negotiate with others to reach mutually beneficial solutions with both internal and external individual/groups; settles differences equitability

Experience working with Benefits Brokers/Consultants

Experience with Salesforce

Ability to work a flexible schedule to potentially support the west coast

Salary Range

65k - 70K base range plus sales-based incentive opportunity resulting in a total target compensation package of 92-97K

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes

A collaborative environment where perspectives are welcomed

Access to learning, development, and internal networks that support continuous growth and skill-building over time

Employee-led communities and forums that foster connection, learning, and inclusion across the organization

A culture grounded in integrity, responsibility, andstewardship—supported by a company with a strong legacy and a future-focused mindset

#LI-JF1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below.

Paid Time Off

In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.

Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

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