Supervises a shift operation in a food activity operation. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.
Facility Name
DRUM BK 6285
Career Area
Hospitality and Restaurant Operations
Who We Are
The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan, and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
Job Qualifications
Six months of restaurant or related food service operations experience. Or Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
Ideal candidate can work a rotating/varied schedule within the hours in the sample schedule posted below to include nights, days, weekends, and holidays.
Job Qualifications-
Able to lift up to 50 pounds
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Able to learn and adapt to current technology needs
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Able to think quickly on the spot to answer customer questions
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Able to take initiative
- Able to share brand knowledge
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Able to lead teams to meet organizational objectives
Additional Qualifications/Requirements:
- Willing to cross-train and work in other areas of the store, as needed
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Must possess a welcoming and helpful attitude toward customers and other team members
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Excellent communication skills
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6 months food supervisory experience required
We offer comprehensive medical, dental, life and disability insurance, paid time off, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
Number of Positions Remaining
1
