At Universal Creative, we don’t just build attractions, we bring the world’s most iconic stories and characters to life. As a Senior Associate, Franchise Partnerships, you’ll play a pivotal role in shaping immersive guest experiences by partnering with some of the most recognizable intellectual property (IP) owners in entertainment. You’ll help guide the creative approval process for groundbreaking theme park attractions, lands, and experiences that inspire millions of guests around the globe.
In this highly collaborative role, you’ll serve as a key liaison between Universal Creative teams and our IP partners, ensuring creative concepts, storytelling elements, designs, graphics, and guest-facing experiences align with both project vision and brand standards. You’ll coordinate approvals, manage project milestones, and help transform innovative ideas into world-class experiences that redefine themed entertainment.
If you thrive at the intersection of creativity, strategy, relationship management, and project coordination, this is your opportunity to contribute to the next generation of unforgettable Universal destinations and experiences. Join a team that is passionate about storytelling, innovation, and delivering extraordinary moments for guests worldwide.
- Assists with ensuring the Project’s Creative Design Intent is successfully conveyed to and approved by the IP partner in guest-experience related, relevant aspects of the Project (or as per the unique terms of the contract). Assists in developing a partnership and collaborative relationship with IP partners to ensure the thorough understanding, timely tracking and approval of all needed aspects of the design, production and final installation of the Work, in alignment with the Project’s creative intent.
- Aids with guest-experience and creative design intent communication to the IP Partner. Updates and manages the Smartsheet (or other tracking program) as a collaborative work group document. Liaises with project-wide team delivering required items for process submission to the IP partner for approvals.
- Partners with internal teams to coordinate work plans, milestones, schedules and tasks for all IP submissions, and localization efforts in support of the overall Project goals and strategies.
- Reports status on IP approvals progress and follows up as necessary.
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
- Performs other duties as assigned.
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- For Projects requiring localization, a working knowledge of the processes required to interpret creative intent in the supplied language and provide the same experience in the alternate language.
- Travel may be required depending upon Project needs.
- Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.
- Preferred qualifications include:
- Superior organizational skills in tracking and reporting the status of many individual items such as submittals, requests for information, responses, rejections, and approvals.
- Highly effective communicator with the ability to explain creative subject matter to a broad slate of stakeholders, internal and external, in order to gain consensus.
- Knowledge of design management, work planning, budgeting, scheduling, and vendor communication.
- Knowledge of theme park technologies, architectural, project management, organizational, and production/construction practices.
- Makes independent choices free from immediate supervision.
- Well-developed design, production, and management portfolio.
- Possesses solid aesthetic sensibilities and storytelling skills to support the creative process and to facilitate positive and productive communication between all disciplines.
- Proficient in Smartsheet or other Project Management tools and Microsoft Program Suite.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
Bachelor’s degree in Theatrical Arts, Theme Park Associated Design, and/or project management related field is preferred.
- 3+ years of experience in theatrical, theme park or other media related design/production field is required; or equivalent combination of education and experience.
- 3+ years of experience in theme park design, design, and or IP management is preferred.
- Experience managing and/or supporting intellectual partnership relationships is required.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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