Strong customer service mindset with a personable, professional communication style
Ability to build rapport quickly with customers
High attention to detail, especially when handling high-value shipments
Positive attitude and willingness to learn
Comfortable working in a fast-paced, time-sensitive environment
Strong organizational and problem-solving skills
Comfortable using Microsoft Office tools, especially Outlook, Teams, Word, and Excel
Openness to using AI/Copilot-style tools to support productivity
Interest in growing within Kuehne+Nagel
Spanish-speaking ability is a plus, especially for cross-border Mexico/El Paso accounts
Prior logistics or freight forwarding experience is helpful, but not required. The hiring manager shared that this is considered entry-level for this type of role and that most of the team did not come from logistics before joining. The key is customer service, detail orientation, willingness to learn, and the ability to thrive in a fast-paced perishables environment.
