Stateline Animal Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.
In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
- Compensation: $13-16 per hour, for each hour worked
- This Flexible full-time (5/8 or 4/10) schedule with availability Monday–Friday and rotating Saturdays.
Full-time Benefits Package*:
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program (EAP)
- 401k - with company match beginning 2027
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
- 1+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience preferred
- Proficiency in the following skills:
- Ability to manage multi-line phones while providing exceptional client service
- Experience with veterinary practice management software (especially Avimark) preferred
- Strong communication, organization, and time management skills
- Experience scheduling appointments, coordinating calendars, and processing payments
- Compassionate, professional, and solution-oriented in both routine and emotional situations
- Positive team player who thrives in a fast-paced environment
About us:
Stateline Animal Clinic has proudly served pets and families throughout North Mississippi and Southwest Tennessee for over 45 years. We are a full-service veterinary hospital providing compassionate, personalized care for dogs, cats, and pocket pets.
We're excited to be entering a new phase of growth as we welcome a new veterinarian to our team! As our hospital continues to expand, we're looking for passionate team members who are excited to grow alongside us and help us continue providing exceptional care to our patients and clients.
Our team values collaboration, communication, and a positive client experience. We work together to provide high-quality medicine while creating a supportive environment where team members can continue to learn and grow. If you're looking for a clinic where your skills are appreciated, your contributions make a real impact, and you'll have opportunities to develop your career as our hospital grows, we'd love to meet you!
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Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [email protected]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
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