Hybrid | Tulsa, OK
Candidates must reside in Tulsa, OK or the surrounding area.
Why CareATC is Different (and Why You'll Love It Here)
At CareATC, technology plays a critical role in delivering exceptional, relationship-centered healthcare. As a Clinical Systems Technician, you'll be part of the team that supports the clinical systems our care teams rely on every day.
Whether you're coming from healthcare, EMR support, help desk, or another technical support role, this is an opportunity to build your expertise, expand your technical skills, and grow your career in healthcare technology while making a meaningful impact.
CareATC Advantages
Hybrid work environment based in Tulsa, OK
Predictable Monday-Friday schedule
Opportunity to learn and grow within Clinical Systems and Healthcare IT
Collaborative team environment with experienced mentors
Comprehensive benefits package including Medical, Dental, Vision, 401(k), PTO, Disability, and Life Insurance
Low to No Cost Telehealth services starting on day one
Clinic services and medications available at little to no cost for employees and dependents
About the Job
We're looking for a motivated Clinical Systems Technician to support the day-to-day operation of our clinical applications and provider scheduling systems. You'll work alongside experienced Clinical Systems professionals to troubleshoot issues, support clinic workflows, maintain documentation, and help ensure our technology continues to support exceptional patient care.
This role is ideal for someone looking to grow their career in healthcare technology while developing expertise in clinical systems, EMR support, and healthcare operations.
What You'll Do
Support provider scheduling, calendar updates, appointment templates, and related workflow requests
Provide first-level support for clinical applications, including user access, configuration, workflow, and functionality questions
Monitor and manage Clinical Systems support requests through the support queue
Troubleshoot basic EMR and application issues while escalating more complex problems as needed
Assist with system testing, maintenance, documentation, data updates, and workflow validation
Partner with clinics, internal teams, and vendors to provide timely support and resolve issues
Help identify recurring issues and opportunities to improve workflows and processes
Follow established documentation, change management, privacy, and security procedures
What You'll Bring
High school diploma or equivalent required; associate or bachelor's degree in Information Technology, Healthcare, Business, or a related field preferred
One to two years of experience in healthcare, EMR support, help desk, customer service, or a related support role preferred
Familiarity with EMR systems, provider scheduling, clinical workflows, or healthcare operations; eClinicalWorks experience is a plus
Strong customer service, communication, and organizational skills
Ability to troubleshoot technical issues, prioritize competing requests, and follow documented processes
Desire to learn, collaborate, and grow within healthcare technology
The CareATC Core4
Committed • Optimistic • Reliable • Empathetic
Ready to Start Your Next Career Chapter?
If you're looking for an opportunity to build your technical skills, support care teams, and grow your career in healthcare technology, we'd love to hear from you.
We believe that a diverse and inclusive workplace is essential to our success. We are committed to fostering a culture where everyone feels valued, respected, and empowered to reach their full potential. CareATC provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact us at [email protected] to request accommodations. When contacted for a job opportunity, please beware of scammers and DO NOT provide personal information if you did not initiate the inquiry.
If the position is not posted on the CareATC website, the job does not exist. Thank you!
