Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time
Responsible for leading application analysts on deliverables, deadlines and communication with leadership and operational stakeholders. Responsible for reviewing the status of projects and issues on an ongoing basis with operations as well as leadership. Responsible for implementation and support of applications. Works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. Uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. Maintains and supports specified installed application software products.
- Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to application/project manager.
- Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development.
- Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures, and hospital/departmental policies.
- Leads the conversations in the planning, development, implementation, maintenance, support, and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing, and troubleshooting.
- Leads/Participates/Contributes/Takes instructions in team and project meetings. Works closely with team/department members. Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction.
- Designs, documents, builds and modifies the complex critical applications in order to best meet the needs of the organization. Demonstrates knowledge of tools such as process flow documentation and base level project reporting. Research stakeholder requests for optimization using various tools including vendor application resources.
- Develops understanding of project management methodologies including planning, scope definition/documentation, timeline development, dependency consideration, staffing, project structure and statusing/issue management. Also gains understanding of project management tools, such as SharePoint issues lists, etc.
- Develops understanding of testing concepts including different types of testing and their objectives. Develops and executes test scripts based on future state workflows and software enhancements/fixes. Is responsible for maintenance of test scripts as workflows change based on software changes or user requirements. Documents status and issues of testing and participates in troubleshooting and issue resolution. Participates in testing planning by helping identify test scripts needed, patients needed, and resources to include.
- Reviews future state workflow documentation with Trainer for curriculum development. Validates training curriculum with Trainer. May also serve as proctor during training events. Reviews training questions during training events and helps to document responses. Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow.
Other duties as assigned
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Education
Bachelor's Degree - Bachelor’s Degree IT, Business Administration, or related field or 5 years of related experience - Required
Work Experience
- 5 Years - related experience - Required
- Experience supporting clinical, ancillary, or business environments - Required
Application system build experience required - Required
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Licenses and Certifications
- Epic Certifications - EPIC certification(s) or accreditation - achieved within 120 days of completion of final course required - Required within 60 Days
- Epic Certifications - EPIC certification(s) or accreditation - achieved within 120 days of hire - Required within 120 Days Or
- if certification or accreditation not achieved upon hire must be willing to travel or actively participate in remote training; caregiver allowed 3 attempts to complete certification exam - Required Upon Hire
Epic Certifications - EPIC certification(s) or accreditation - current - Preferred Upon Hire
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Travel Requirements
- Travel to off-site locations may be required. - Required
Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.
Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.
