Overview:
The Lead Dental Assistant supports the mission of People’s Community Clinic by assuring that dental services are delivered in a manner consistent with PCC’s strong commitment to high-quality care and strong patient satisfaction.
This position works as a member of a care team to coordinate patient care and support patients and families in self-management, self-efficacy, and behavior change. Care team members are expected to assess and manage the health needs of the patient population and to communicate effectively with all patients, especially vulnerable populations.
Location: 1101 Camino La Costa, Austin, TX 78752
Compensation: $25.00 - $29.00 per hour based on experience and qualifications.
Responsibilities:
Under the supervision of the Dental Services Director, this individual’s primary responsibilities include:
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Greet patients, check in for appointments, screen for insurance eligibility, check out, and schedule follow-up appointments as necessary.
- Prepare patients for treatment or checkups, ensuring their comfort and a positive dental experience.
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Verify patient health history, record blood pressure, document patient treatment chairside, and document appropriately in the patient’s chart, abiding by state and federal laws.
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This depends on the department needs: Assist dentist/hygienist during treatments and procedures. You may expose dental diagnostic x-rays; as well, clean, sterilize, and prepare the equipment and operatory, including stocking supplies and set-up instruments before a patient’s appointment, per the organization’s procedures and guidelines.
- Create an environment of respect and compassion for patients and staff and support a friendly and positive work environment.
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Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements.
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Adhere to OSHA, HIPAA, and Infection control guidelines.
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Track dental laboratory cases and maintain a log of the dates when they were sent, received, and delivered.
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Collaborate with the dental operations manager on patient confirmation, treatment plan presentation, and referrals.
- Monitor dental supplies and dental supply ordering: maintain a running list of dental supply inventory.
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Monitor dental supply expirations and dispose of materials accordingly.
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Work in conjunction with the management team to properly and efficiently request dental supply needs, and use the appropriate requisition channel for ordering while adhering to the inventory budget.
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Directs and leads dental assistants in continuous process improvements.
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Leads clinical staff in maintaining a smooth patient workflow with the front office staff and clinical teams to promote timely and exceptional patient experience visits.
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Collaborates with other office staff to improve and provide better patient care.
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In conjunction with the dental operations manager, the lead assistant ensures adequate coverage of dental assistants to ensure efficient workflow.
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Mentors and trains other clinical staff.
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Maintains the knowledge that is a resource to other clinical staff and uses their expertise to improve patient care and advance company goals.
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Responsible for the professional and clinical development of the other dental assistants in the office.
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Assists in the efficient transition and adaptation of new dental assistant staff.
Qualifications:
Education:
- High School Diploma/GED
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Completion of a dental assistant program from an accredited school.
Experience:
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Minimum two years experience as a chairside dental assistant.
Knowledge, Skills, and Abilities:
- Bilingual in English and Spanish required.
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Knowledge of dental equipment, material, procedures, terminology, and chart preparation.
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Excellent customer service skills and ability to interact effectively with a diverse population.
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Self-starter; able to work with minimal supervision.
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Strong oral and written communication skills.
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Strong organizational skills; Patient, flexible, and able to juggle multiple priorities in a fast-paced environment.
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Ability to problem-solve and implement solutions for optimal clinic productivity.
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Proficiency in MS Word, Excel, and Outlook.
Certificate/License:
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Registered dental assistant, currently licensed in the State of Texas
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CPR Certified
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X-ray Certified
Our Benefits Include:
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18 PTO days per year & 11 paid holidays
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Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
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Dental & Vision
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Flexible Spending Accounts
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Employer-paid Life Insurance
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Employer-paid Short-Term and Long-Term Disability
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Annual Training
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403(b) with 5% employer matching
People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.
