BioFit is a leader in the development and fabrication of ergonomic furnishing solutions designed for a variety of work and learning spaces. Our specialties include technical chairs and stools, mobile folding tables, multipurpose carts and accessories − all designed for long-term use and to enhance the comfort and performance of those who use them. We have been a technical furniture design and manufacturing innovator for over 75 years and the go-to source for market leaders in aerospace, semiconductor processing, medical device fabrication and pharmaceutical production to name a few. Over our history, we’ve continually implemented and improved workflow and automated processes resulting in repeatable quality and benchmark efficiencies, consistently enabling us to offer the best ergonomic technical seating products available. Visit our website at www.biofit.com.
We are searching for a Quality Manager to lead the development, implementation, and continuous improvement of the organization’s Quality Management System (QMS). This role ensures compliance with customer, regulatory, and ISO 9001:2015 requirements while driving operational excellence, reducing defects, improving customer satisfaction, and managing warranty performance.
Key Responsibilities:
- Lead and maintain the Quality Management System (QMS) in compliance with ISO 9001:2015
- Drive continuous improvement initiatives using Lean, Six Sigma, and root cause analysis methodologies
- Oversee inspection processes for incoming materials, in-process production, and finished goods
- Manage nonconforming materials, corrective actions (CAPA), and customer complaints
- Manage the warranty process, including claim review, root cause analysis, cost tracking, and implementation of corrective actions to prevent recurrence
- Ensure compliance with customer specifications, drawings, and contract requirements
- Collaborate with suppliers to ensure quality standards and resolve supplier quality issues
- Lead internal and external audits, including customer and certification audits
- Develop and track quality KPIs (PPM, scrap rate, rework, warranty claims/costs, audit findings) and drive corrective actions
- Partner with production, engineering, and purchasing teams to improve product quality and process capability
- Review purchase orders and engineering documentation to ensure proper quality requirements
- Provide leadership, training, and development for quality team members
Qualifications:
- Bachelor’s degree in Engineering, Quality, or related field (or equivalent experience)
- Minimum 5 years of quality management experience in a manufacturing environment
- Strong knowledge of ISO 9001:2015 standards and audit processes
- Experience with ERP systems (Plex preferred)
Preferred Skills and Certifications:
- Experience with quality tools: FMEA, PPAP, SPC, MSA, 8D, 5 Whys
- Strong analytical, problem-solving, and leadership skills
- Excellent communication and cross-functional collaboration abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
Biofit Engineered Products provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, sex, religion, sexual orientation, gender identity or expression, national origin, age, veteran status, disability or genetics. In addition to federal law requirements, Biofit Engineered Products complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
