Job Summary
We are seeking an energetic and motivated Customer Service/Sales Representative to join our dynamic team. In this role, you will be the frontline ambassador for our company, delivering exceptional customer service while actively engaging in sales activities. Your enthusiasm, communication skills, and ability to build strong client relationships will drive customer satisfaction and contribute to our growth. This position offers an exciting opportunity to develop your sales expertise across various wireless products and services. If you thrive in a fast-paced setting and are passionate about helping clients find tailored solutions, we want to hear from you!
Responsibilities
- Engage with customers in-person to promote products and services.
- Build lasting relationships with clients by understanding their needs and providing personalized solutions.
- Conduct outside sales efforts by visiting potential clients, attending networking events, and leveraging marketing strategies to expand our customer base.
- Negotiate terms and close sales effectively while maintaining compliance with insurance regulations and company policies.
- Manage sales administration tasks such as updating CRM (Customer Relationship Management) systems, processing client information, and maintaining accurate records.
- Analyze customer data to identify opportunities for cross-selling or upselling additional insurance products or services.
Skills
- Proven experience in outside sales, retail sales, or telemarketing with a track record of meeting or exceeding targets.
- Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is highly desirable.
- Familiarity with CRM systems and proficiency in Microsoft Office Suite for documentation and analysis purposes.
- Exceptional customer service skills with a focus on building long-term client relationships through effective communication and understanding client needs.
- Analysis skills to interpret customer data and market trends for strategic decision-making.
- Experience in sales administration processes such as benefits administration and compliance with insurance regulation standards.
Join us to be part of a vibrant team dedicated to delivering outstanding service while advancing your career in a rewarding sales environment!
Pay: $52,000.00 - $62,000.00 per year
Work Location: In person
