Job Summary
The Phlebotomist is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This practitioner assists with patient care management and executes administrative and clinical
procedures. Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize and respond to emergencies and demonstrate professional characteristics.
Duties and responsibilities working as a Phlebotomist
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Preparing patients for the provider's care
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Performing venipunctures and non-intravenous injections o Performs laboratory blood draws as ordered by the medical provider o Collecting routine laboratory specimen as directed o Performs required laboratory quality controls
o Utilizes third-party laboratory vendor provided computer systems to route lab specimens to appropriate vendor for analysis o Performing basic laboratory procedures
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Observing and reporting patients? signs and symptoms
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Administering basic first aid
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Operating office medical equipment
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Assisting in emergencies as needed
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Act as a contact for the providers and support staff in trouble shooting issues
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Ensure patients are properly check-in for laboratory visits via Electronic Medical Record (EMR)
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Ensure patients are properly checked-out after every laboratory visit and depart with required paperwork
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Perform blood draws into appropriate containers and label them according to protocol
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Expected to have knowledge of standard (universal) precautions
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Prepare patient specimen(s) for testing by use of centrifugation and enter information into computer system for proper packaging and pick-up
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Adhere to all laboratory protocols for quality control and maintenance
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Expected to complete 48-hour chart check to ensure lab orders are in the system ready for patient appointment
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Expected to complete chart review to ensure all laboratory results have been received in a timely manner
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Expected to answer phones, check and returns voicemail messages in a timely manner
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Expected to respond to all correspondence and tasks (via letter, email, fax) in a timely manner
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Performs in-house labs as ordered by the medical provider and records the results in patient?s Electronic Medical Record
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Performs required laboratory quality controls,
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Utilizes third-party laboratory vendor provided computer systems to route lab specimens to appropriate vendor for analysis
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Expected to be able to read and comprehend simple instructions, short correspondence and memos
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Expected to be proficient in all computer software utilized for patient care
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Expected to participate as part of a multi-disciplinary team, under the direction of the Laboratory Manager, and within the scope of practice to provide patient care and other patient need in a safe, timely manner
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Expected to complete all necessary documentation, department logs and reports
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Expected to keep laboratory clean, restock as needed, and assist with ordering supplies
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Expected to communicate effectively with all members of the patient care team
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Other duties as assigned
If a licensed physician is not on-site, a phlebotomist is prohibited from performing the following:
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Nursing activities that include the use of the nursing process and require the special knowledge, nursing judgment or skills of a registered or practical nurse, including:
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The initial nursing assessment or any subsequent assessments
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Prohibited from completing Review of Systems in the EMR
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Prohibited from performing injections (medication and/or vaccines)
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Prohibited from administering medication(s)
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Prohibited from performing aseptic procedures including wound care, dressing changes, etc.
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The determination of the nursing diagnosis or interpretations of nursing assessments
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Establishment of the nursing care goals and development of the plan of care
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Evaluation of progress in relationship to the plan of care
- Those activities for which the unlicensed assistive personnel have not demonstrated competence
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High school diploma or general education degree (GED) required
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Completion of Medical Assistant training is required
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Current Basic Life Support (BLS) certificate is required
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Must have good written and verbal communication skills
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Computer knowledge
Preferred Qualifications -
At least one year of related work experience
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Certification by the American Association of Medical Assistants
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Registered by the American Medical Technologists
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Phlebotomy Certification
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Bilingual (English-Spanish or English-Haitian Creole) a plus Physical Requirements
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Ability to stand, walk or view a computer screen for extended periods of time
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Ability to use hands and fingers to handle or feel
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Ability to reach with hands or arms
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Ability to perform repetitive hand and wrist motions for extended periods of time
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Ability to effectively talk and listen to patients
- Reports to the Clinical Manager/Lead
