Senior Software Engineer — Entbox AI
Location: [TBD — on-site / hybrid / remote]
What we’re building
Entbox AI is the institutional intelligence layer for the enterprise — an alternative to fragmented SaaS stacks.
Three core pillars:
* White-label, multitenant CRM + ticketing (Zendesk/Salesforce replacement layer)
* Internal LLM stack running on owned GPU infrastructure (~500 GPUs)
* GPU-as-a-Service on remaining capacity
Claude is integrated across the platform. We own the data plane, compute, and model layer — not just an API wrapper.
The role
We moved fast to get real customers live (PacketFabric, Qwilt, DTIQ, WeLink, Element8). The system works — but parts are still fragile.
Your job is to take what exists and harden it into production-grade infrastructure: reduce technical debt, improve reliability, and turn AI-generated scaffolding into a system a senior engineer would be proud to own.
What you’ll do
* Refactor the multitenant CRM/ticketing stack (Next.js, Cloud Run, Cloud SQL, Prisma) for correctness, performance, and isolation
* Stabilize and make deterministic the autonomous agent pipeline (bug triage → fix → review)
* Implement proper CI/CD, migration tracking, secret management, and deploy safety
* Build real observability (logs, traces, error budgets) instead of ad-hoc debugging
* Own integration between CRM, MCP servers, and LLM/GPU layers
* Set engineering standards while mentoring a mix of engineers and AI agents
What we’re looking for
* 5+ years building production systems (SaaS, infra, or platform engineering)
* Strong TypeScript/Node + Postgres experience (Prisma a plus)
* Deep understanding of system design, failure modes, and data modeling
* Comfortable working with and improving AI-generated code
* Experience owning production systems and on-call responsibility
* GCP experience (Cloud Run, Cloud SQL, Secret Manager) is a plus
* Bonus: experience with LLM systems, agent workflows, or MCP
Why this role is interesting
* Real production systems with paying customers today
* High ownership from day one, directly with leadership
* Foundational architecture already exists — your job is to make it robust
* Unlimited compute — we own the GPU stack
Pay: $57.00 per hour
Work Location: Hybrid remote in Henderson, NV 89052
