About Us
At Valley Pediatric Dentistry & Orthodontics, we’re committed to delivering exceptional care to every patient—and that starts with our incredible team. We work hard, support one another, and create a positive, welcoming environment for both our patients and our staff.
About the Role
We are seeking a reliable, detail-oriented full-time Administrative Assistant to join our front office team. This role is essential to our daily operations, and we are specifically seeking someone with experience in dental/medical administration and insurance processes.
As the first point of contact for our patients and their families, you’ll help create a warm, organized, and efficient office experience.
Key Responsibilities
- Answer incoming calls and assist patients with questions or concerns
- Schedule and confirm appointments for pediatric dental and orthodontic care
- Process patient payments and manage financial transactions accurately
- Verify, process, and follow up on dental insurance claims and information
- Maintain accurate and organized patient records
- Communicate clearly and professionally with patients, parents, and team members
Qualifications
- Prior experience in a dental office is strongly preferred (front desk/administrative)
- Working knowledge of dental insurance is required
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
Why You’ll Love Working Here
- Friendly, family-like atmosphere
- Positive, team-oriented culture
- Great hours
- Supportive team and experienced doctors
- Employee dental care benefits
- Employee orthodontic treatment benefit
- Opportunities for growth within the practice
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
