Community Outreach Liaison
Location: Wilmington, DE
Reports To: Executive Director
Status: Full-Time
About Lutheran Community Services
For more than a century, Lutheran Community Services (LCS) has served individuals and families throughout Delaware by providing food assistance, housing stability, health promotion, and community-based support. Guided by our mission of moving individuals from Emergency to Empowerment, we believe every person deserves dignity, hope, and opportunity.
Position Summary
The Community Outreach Liaison serves as the primary ambassador for Lutheran Community Services throughout the community. This individual builds meaningful relationships with community partners, healthcare organizations, schools, faith-based organizations, businesses, and local government while increasing awareness of LCS programs and connecting individuals with available services.
The ideal candidate is energetic, relationship-focused, and passionate about helping underserved communities.
Essential Responsibilities
Community Engagement
- Represent LCS at community events, health fairs, outreach initiatives, and public meetings.
- Develop partnerships with community organizations, healthcare providers, schools, businesses, and local leaders.
- Coordinate outreach activities that increase awareness of LCS services.
- Recruit and maintain relationships with community partners.
Referral Development
- Increase referrals into Food Programs, Housing Stability, Smoking Cessation, and other LCS programs.
- Conduct presentations promoting available services.
- Identify underserved communities and develop outreach strategies.
Event Coordination
- Assist with planning community events, volunteer opportunities, food distributions, and awareness campaigns.
- Coordinate outreach logistics with internal departments.
- Represent LCS during speaking engagements and networking events.
Collaboration
- Work closely with:
- Operations Director
- Food Program Manager
- Housing Stability Manager
- Smoking Cessation Manager
- Marketing Manager
- Participate in interdisciplinary meetings and assist with organizational initiatives.
Data & Reporting
- Track outreach contacts and referral sources.
- Maintain accurate outreach records.
- Prepare monthly reports highlighting outreach activities and partnership growth.
- Recommend new opportunities for community engagement.
Qualifications
Required
- Associate’s degree in Human Services, Public Health, Communications, Marketing, Social Work, or related field (or equivalent experience).
- Two years of community outreach, nonprofit, healthcare, social services, or public engagement experience.
- Excellent communication and public speaking skills.
- Ability to build strong professional relationships.
- Strong organizational and time-management skills.
- Valid driver’s license and reliable transportation.
Preferred
- Bachelor’s degree.
- Experience working with vulnerable populations.
- Knowledge of Delaware social service resources.
- Bilingual (Spanish) preferred.
Knowledge & Skills
The successful candidate will demonstrate:
- Excellent interpersonal communication
- Community networking
- Public speaking and presentations
- Relationship building
- Event coordination
- Problem-solving
- Cultural competency
- Collaboration and teamwork
- Microsoft Office and CRM/database proficiency
Physical Requirements
- Frequent local travel throughout Delaware.
- Ability to lift up to 25 pounds.
- Occasional evening and weekend events.
- Standing for extended periods during community events.
Why Join Lutheran Community Services?
As part of the LCS team, you’ll help improve lives through innovative programs focused on:
- Food Security
- Housing Stability
- Smoking Cessation
- Community Wellness
- Volunteer Engagement
- Health Equity
- Community Partnerships
You’ll have the opportunity to make a lasting impact while working alongside a dedicated team committed to serving others with compassion, dignity, and excellence.
Lutheran Community Services is an Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace where every employee is respected and valued.
Pay: From $47,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Ability to Commute:
- Wilmington, DE 19809 (Preferred)
Work Location: In person
