TEAM MEMBER REQUIREMENTS:
- Willingness to accept the most effective role.
- Function as a representative of the Korman culture and standards to all Team Members and our residents.
- Maintains regular attendance in compliance with the Korman standards.
- Approach all encounters with residents and Team Members in a friendly, service-oriented manner.
- Promotes a safe, secure and healthy work environment.
- Maintains Resident/guest privacy and confidentiality by protecting all personal information.
- Familiar with emergency and safety procedures for your role.
- Adheres to AKA Image Requirements policy.
RESPONSIBILITIES:
- Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Job Description
- Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
- Run audit reports/journals from the front office system, Point of Service and the computer.
- Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
- Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Experience, Skills and Knowledge
- Hotel experience required.
- Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
- Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
- Ability to access and accurately input information using a moderately complex computer system.
- Must have the ability to communicate in English.
PHYSICAL REQUIREMENTS:
- Must be able to lift up to 20 lbs.
- Sits, stands, bends, stretches, lifts items and moves frequently during working hours.
LIMITATIONS & DISCLAIMERS:
The above Job Description is meant to describe the general nature and level of work performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.