Company Overview
CaliDental is dedicated to providing patients with beautiful, confident smiles through premium, friendly, and compassionate dental care. The practice offers a comprehensive range of services, including general, cosmetic, and emergency dentistry, utilizing advanced digital technology to ensure the highest quality treatment. CaliDental prides itself on creating a welcoming environment for all patients and maintaining a team of highly qualified dental professionals.
Job Overview
We are seeking a proactive and detail-oriented Front Desk Receptionist to serve as the first point of contact for our patients and visitors. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a professional demeanor. This role involves managing patient check-ins and appointments, handling administrative tasks, and providing exceptional customer service to ensure a smooth and welcoming experience for all who visit our practice.
Responsibilities
- Greet patients and visitors warmly, creating a positive first impression of the practice.
- Manage multi-line phone systems efficiently, directing calls and taking accurate messages.
- Schedule appointments using dental practice management software while coordinating with clinical staff.
- Handle patient check-in and check-out processes with professionalism and accuracy.
- Maintain organized filing systems for patient records, insurance information, and other documentation.
- Assist with data entry tasks such as updating patient information in electronic health records.
- Provide excellent customer support by addressing patient inquiries promptly and courteously.
- Support office management tasks including inventory monitoring for office supplies and equipment.
Requirements
- Prior office management or administrative experience in a healthcare or dental setting preferred.
- Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and dental management software such as QuickBooks or similar tools.
- Excellent phone etiquette and communication skills; bilingual abilities are a plus.
- Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Experience with data entry, filing, proofreading, and general clerical tasks required.
- Knowledge of office productivity software including typing speed and accuracy.
- Personal assistant or medical receptionist experience is advantageous but not mandatory.
- Ability to handle sensitive information discreetly while maintaining professionalism at all times.
- Must be Bilingual
Join our team as a Front Desk Receptionist to help create a welcoming atmosphere where patients feel valued from their first contact through their entire visit!
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Language:
Work Location: In person
