Description:
Position Summary:
The Coffee Shop Attendant is responsible for providing friendly, efficient, and knowledgeable service to guests while preparing and serving coffee, beverages, and light food items. This role ensures a clean, welcoming environment and delivers an exceptional guest experience with every order.
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Key Responsibilities:
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Greet customers warmly and take orders accurately.
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Prepare and serve coffee, espresso drinks, teas, smoothies, and other beverages to company standards.
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Handle food items such as pastries, sandwiches, and snacks safely and neatly.
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Operate POS system, process cash and card payments, and maintain accurate cash drawer.
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Keep work areas, equipment, and seating areas clean, stocked, and organized at all times.
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Restock supplies (cups, lids, napkins, milk, syrups, etc.) as needed throughout the shift.
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Follow all health, safety, and sanitation guidelines.
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Provide prompt and courteous service, anticipating guest needs.
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Assist with opening and closing duties including inventory and cleaning
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Requirements:
Qualifications:
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Previous experience in a coffee shop, café, or food service preferred, but not required.
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Strong communication and customer service skills.
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Ability to work in a fast-paced environment and handle multiple tasks efficiently.
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Basic math skills and comfort using a POS system.
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Dependable, punctual, and team-oriented attitude.
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Must be able to stand for long periods and lift, push, pull up to 50 pounds.
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Schedule & Environment:
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Must have a flexible schedule, including mornings, weekends, and holidays as needed.
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Work performed in a boutique, guest-focused café environment.
