Description:
Imagine going to work knowing that what you do each day positively impacts the lives of people in your community. Imagine sharing your passions and unique talents to build a better future for yourself and others. This is what it means to work at the Y. The Y offers more than a job. We offer the chance to make a difference in a fun, flexible environment, where our mission and values drive every decision we make.
POSITION DESCRIPTION:
This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions and performing various clerical duties.
AVAILABLE SHIFTS:
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Saturdays: 7:45am - 1pm and 1pm - 5:15pm
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Sundays: 12:45pm - 5:15pm
- Starting at $10.00 per hour
DUTIES AND RESPONSIBILITIES:
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Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, provide program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels.
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Serve as liaison between members and program supervisors.
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Handle and solve member inquiries, concerns and complaints.
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Monitor facility as required.
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Carry out other duties as assigned.
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Accept and demonstrate the positive character values of caring, honesty, respect and responsibility.
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Attend Scheduled Staff Meeting.
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Stay off all personal electronic items, cell phones, iPad, etc.
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Develop meaningful and sustainable relationships with members, donors and volunteers.
Requirements:
EDUCATION AND EXPIERIENCE:
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Must be certified in PR/CPR, AED, O2, and First Aid. (Training provided by the Y, if needed)
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Must be 18 years of age or older.
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Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills and accuracy.
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Must be able to lift 30 pounds.
