Position: Field Service Technician
Location: Remote (Home Office) – Minneapolis, MN
Residence Requirement: Must live within 45 minutes of Minneapolis–Saint Paul International Airport (MSP).
Department: Technical Service
Reports To: National Service Manager
Employment: Full-Time, Non-Exempt
Salary: $50,000–$85,000 DOE+ Great Benefits(401k with 10% matching and 100% healthcare convered by the company)
Position Summary
Responsible for installation, startup, troubleshooting, repair, maintenance, commissioning, and customer training on industrial equipment throughout North America. This is a dedicated Field Service Technician position. The technician will work from a home office and travel extensively to customer facilities.
Essential Responsibilities
- Install, commission, troubleshoot and repair customer equipment.
- Perform preventive maintenance and emergency service.
- Read mechanical drawings, electrical schematics and equipment manuals.
- Provide operator and maintenance training.
- Complete detailed service reports and documentation.
- Work closely with Engineering, Sales and Service.
- Maintain excellent customer relationships.
- Follow all company safety and travel procedures.
- Other duties as assigned.
Minimum Qualifications
- Technical school, military technical training or equivalent experience.
- 1–5+ years of industrial field service experience.
- Strong electrical and mechanical troubleshooting.
- Ability to travel approximately 95%.
- Valid driver's license and passport eligibility.
- Ability to lift 75 lbs.
- Must reside within 45 minutes of MSP Airport.
Preferred Qualifications
- Machine tool, fabrication or industrial machinery experience.
- Experience training customers.
- 3D CAD familiarity.
- Spanish, French or German a plus.
Pay: $50,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Application Question(s):
- How far are you from a major airport?
Experience:
- Field service: 2 years (Preferred)
- CNC or metal forming machines: 2 years (Preferred)
- Electro-mechanical systems: 2 years (Preferred)
Willingness to travel:
Work Location: Remote
