Office Administrator Location: Austintown, OH
Pay: $20.00 per hour
Schedule: Full-Time | Monday–Friday
Be the First Impression of Home Instead
At Home Instead, every phone call, email, and office visit matters. As our Office Administrator, you are often the first person a client, family member, Care Professional, applicant, or community partner interacts with. Your ability to create a welcoming, professional, and compassionate experience helps build trust from the very first interaction.This role serves as the hub of our office, supporting clients seeking care, families navigating important decisions, caregivers pursuing meaningful careers, and team members working to deliver exceptional service. The Office Administrator plays a vital role in ensuring our office operates efficiently while providing an outstanding experience for everyone who connects with Home Instead.
Responsibilities
- Serve as the primary point of contact for incoming calls, visitors, clients, families, Care Professionals, and applicants
- Create a positive and professional first impression of Home Instead
- Manage office communications, correspondence, and general administrative functions
- Support caregiver recruitment, onboarding, and employment documentation
- Assist clients and families by directing inquiries and ensuring timely follow-up
- Maintain accurate records, files, and databases
- Support scheduling and staffing-related administrative activities
- Prepare reports, forms, and office documentation
- Coordinate office supplies, equipment, and daily operational needs
- Assist leadership with projects and office initiatives
Qualifications
- Previous office administration, administrative assistant, customer service, or healthcare office experience preferred
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Professional, friendly, and customer-focused demeanor
- Proficiency with Microsoft Outlook, Word, and Excel
- Ability to prioritize competing tasks and work independently
- High attention to detail and confidentiality
Why Home Instead?
- Competitive pay
- Monday–Friday schedule
- Supportive and collaborative team environment
- Opportunity for professional growth
- Meaningful work that impacts seniors, families, and caregivers every day
- Join a company dedicated to enhancing the lives of aging adults and those who care for them
If you're organized, compassionate, and passionate about helping people, we encourage you to apply today.
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
Work Location: In person
