We're Hiring!
TennMax America Inc. is a worldwide leader in electronic components for Aerospace and Military industries, is headquartered in Vancouver, WA. We are looking for an experienced, detail‑oriented Customer Service Representative to support our manufacturing operations. This role is central to ensuring accurate order processing, clear communication, and smooth coordination between our customers and production teams.
Must be able to commute to Vancouver, WA Monday - Friday.
Key Responsibilities:
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Act as the primary customer contact for order inquiries, updates, and issue resolution
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Enter, review, and manage customer orders within our ERP system with accuracy
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Coordinate closely with manufacturing, scheduling, and shipping to plan production and meet delivery requirements
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Monitor job progress and proactively communicate lead times, changes, or delays
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Support customers with product information, order status updates, and documentation
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Assist with various operational and administrative duties to ensure efficient workflow across departments
Qualifications:
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Prior experience in a manufacturing or production environment preferred
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Strong working knowledge of ERP systems and order‑entry processes
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Excellent customer service, communication, and follow‑up skills
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High attention to detail and ability to manage multiple deadlines
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Problem‑solver with the ability to work collaboratively across departments
What we Offer:
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Paid Time Off
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Matching 401K Plan
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Paid Holidays
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Medical Coverage
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Dental and Vision Plans
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Employee Assistance Program (EAP)
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Health Advocate Program
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Basic Life & Accidental Death Insurance
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Long-Term & Short-Term Disability Insurance
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Health Care Flexible Spending Accounts
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Dependent Care Flexible Spending Accounts
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Commuter Benefits, Life Mart discounts & Pet Wellness
If you enjoy supporting customers, working within a manufacturing process, and keeping operations running smoothly, we’d love to talk with you!
