Overview
We are seeking a friendly, organized, and professional Front Office Specialist to join our non insurance contracted dental team. Our current front office specialist will be retiring at the end of July and we are looking forward to finding our next team member to compliment our practice. Our office is known for providing exceptional patient care in a comfortable, home-like environment where kindness, empathy and genuine connection are at the heart of what we do. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming environment while managing appointment scheduling, insurance verification, billing, and patient communication. Our ideal candidate is someone who communicates with warmth and professionalism and thrives in a collaborative supportive atmosphere. We are a tight-knit office that thoroughly enjoys one another. If you are looking to be part of a practice where patients feel truly cared for and team members are genuinely valued, we would love to hear from you!
Responsibilites
- Greet patients warmly and provide outstanding customer service, ensuring a positive first impression.
- Scheduling appointments and managing patient flow
- Efficiently using dental practice management software, ideally Eaglesoft
- Answering phones and assisting patient with care and professionalism
- Verifying insurance, submitting claims, and discussing financial arrangements
- Keeping hygiene recall and doctor's schedule full
- Putting together Day Sheets, balancing collections and doing bank deposits
- Supporting a smooth and efficient front office experience
Qualifications
- Previous dental front office experience preferred with familiarity in dental terminology and dental insurance coding practices.
- Strong computer skills with proficiency in dental practice management software, specifically Eaglesoft
- Excellent communication and customer service skills
- Organized, dependable, and detail oriented
- Positive attitude with a compassionate approach to patient care
- Familiarity with insurance verification processes is preferred.
- Ability to Multitask in a fast-paced yet supportive environment
What We Offer
- A warm and uplifting workplace culture
- Supportive team environment
- One on one training with our current front office specialist who is retiring
- Opportunity to build meaningful patient relationships
- Competitive compensation based on experience
Pay: $26.02 - $33.00 per hour
Benefits:
Work Location: In person
