Job Overview
Join our dynamic team as a Tow Truck Driver and become a vital part of roadside assistance and vehicle recovery operations. In this fast-paced role, you will be responsible for safely transporting vehicles, providing exceptional customer service, and ensuring efficient vehicle recovery. Your mechanical knowledge and driving expertise will help keep our operations running smoothly while delivering prompt, professional service to our customers.
Responsibilities
- Safely operate tow trucks, including flatbed and vehicle recovery towing equipment, to transport vehicles from accident scenes or breakdown locations.
- Perform basic vehicle troubleshooting and minor mechanical repairs to assist with vehicle recovery or prepare vehicles for transport.
- Secure vehicles properly using cargo securement protocols to prevent damage during transit.
- Conduct thorough inspections of tow trucks before and after shifts to ensure safety and operational readiness.
- Assist with vehicle loading and unloading, ensuring safe vehicle loading onto tow trucks with manual transmission or automatic systems.
- Communicate effectively with customers, dispatchers, and emergency responders to coordinate vehicle recovery efforts efficiently.
- Follow all safety procedures, including cargo securement protocols and safe driving practices, to maintain a safe work environment at all times.
Requirements
- Valid driver’s license with a clean driving record; experience with tow truck driving preferred.
- Mechanical knowledge of vehicles, including automotive diagnostics and minor mechanical repairs for trucks and cars.
- Ability to operate flatbed tow trucks and other specialized towing equipment confidently.
- Strong understanding of cargo securement protocols and safe vehicle loading techniques.
- Excellent customer service skills with the ability to manage conflict professionally in high-pressure situations.
- Physical ability to load/unload vehicles manually or using forklifts when necessary; comfortable working outdoors in various weather conditions.
Join us as a Tow Truck Driver and take pride in delivering reliable roadside assistance while honing your skills in driving, customer service, mechanical troubleshooting, and safe vehicle handling!
Work Location: In person
