Southdale Pediatric Associates, Ltd. is an independent group of board-certified pediatricians and allergists that has been caring for children and families since 1948. Many of our employees have been with us for 10+ years, reflecting our collaborative culture and commitment to providing exceptional patient care. We offer a stable, friendly, and rewarding work environment with competitive benefits.
We are seeking a full-time, on-site Patient Account Specialist to join our Revenue Cycle team in Edina, MN. This position works Monday through Friday, 8:00 a.m. – 5:00 p.m.
The Patient Account Specialist manages a variety of financial responsibilities related to patient accounts. Success in this role requires exceptional attention to detail, strong organizational skills, the ability to work independently, and confidence navigating multiple software systems while maintaining accuracy and confidentiality.
Key Responsibilities
· Process and apply patient payments received online, by phone, mail, and in person.
· Answer billing questions and assist patients and families with account inquiries.
· Establish and monitor payment plans and document account activity.
· Manage work across multiple systems while prioritizing tasks and meeting deadlines.
· Use Microsoft Excel to organize, track, and reconcile account information.
· Update patient and guarantor demographics and maintain accurate account records.
· Review aging accounts and coordinate appropriate follow-up or collections.
· Process refunds and account adjustments as directed.
· Verify information for accuracy and maintain compliance with HIPAA standards.
Qualifications
· Strong attention to detail, organizational skills, and ability to manage multiple priorities independently.
· Proficiency with Microsoft Excel, including organizing, tracking, and analyzing data, and the ability to work across multiple software systems.
· Experience in healthcare, billing, insurance, collections, or other detail-oriented financial roles is preferred.
Schedule
· Full-time (40 hours per week)
· Monday through Friday
· 8:00 a.m. – 5:00 p.m.
· On-site in Edina, MN
Benefits
· Health insurance
· Dental insurance
· Life insurance
· Disability insurance
· Paid time off
· Retirement plan
· Employee Assistance Program
· Employee discount
· Referral program
· Flexible schedule options where applicable
If you enjoy solving problems, working with data and financial information, and ensuring every detail is accurate while providing outstanding service to patients and families, we encourage you to apply.
Job Type: Full-time
Pay: $20.86 - $24.74 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience:
- Medical Collection: 1 year (Preferred)
- Medical Insurance Background: 1 year (Preferred)
- Microsoft Excel: 1 year (Required)
Work Location: In person
