SUPERVISORY RESPONSIBILITIES: On-site primary direct supervision of all staff in supervisory functions of those programs under his/her responsibility. Demonstrates the ability to direct and motivate staff for both CAT programs.
JOB SUMMARY: The Community Action (CAT) Program Manager oversees patient services provided by the CAT programs. This position is responsible for providing administrative and clinical supervision to all staff assigned to his/her program areas of responsibility.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Adheres to meeting program standards, staffing, expectations, and performances targets as delineated by LSF, the managing entity, including required reports.
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Demonstrates an excellent working knowledge of each specific program’s directives and goals
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Displays strong working knowledge of healthcare standards
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Develops sound working relationships and subordinates to enhance the likelihood of effective outcomes for Center program and clients
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Develops sound working relationships with personnel of community organizations to impact successful outcomes of the Center mission and vision
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Manages and oversees the day-to-day operations of patient services provided within the continuity of care continuum
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Monitors CAT programs for clinical and fiscal effectiveness
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Evaluates effectiveness and promotes opportunities for improvement
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Directs scope of patient services needed through discussion with the leadership and Management Team
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Conceptualizes service delivery for those programs under his/her direct supervision, establishes goals and engages in improving the programs’ outcomes and effectiveness in line with services necessity and fiscal concerns.
- Participation in on-call rotation for CAT Team.
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Conduct youth screenings for counties served by CAT at Lifestream: Citrus, Hernando, Lake and Sumter
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The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance
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The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers
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Willingness to abide by the company’s published rules and regulations
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Any other duties as assigned by Leadership
COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful.
- Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty.
- Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions.
- Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
- Age Specific: Interventions, Knowledge, Developmental Stages, Enhancement of Family Involvement
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Basis Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
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Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, Schedule flexibility
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Organizational/Management: Compliance, CQI Commitment, Management of Information, Organizational Participation, Safety
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Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Medication Issues, Psychosocial Interventions
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Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
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Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
- Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality.
- Resourcefulness: Securing and deploying resources effectively and efficiently.
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Cultivates Innovation: Creating new and better ways for the organization to be successful.
- Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice.
- Drives Results: Consistently achieving results, even under tough circumstances.
JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.
EDUCATION & EXPERIENCE:
- Education: Master’s degree required in behavioral healthcare field. Licensed as LCSW, LMHC and/or LMFT required. Qualified Supervisor preferred.
- Experience: Minimum of two (2) years’ experience as a direct care provider for youth & families required. Wrap-around training coaching preferred or to be completed within 90 days of hire. Experience in Baker Acts preferred.
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Driving Requirements:
- Must be Over the age of 21 required
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Minimum of 5-years driving experience required
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Possess a Valid FL Driver’s license (within 30 days of hire if currently do not possess)
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Possess a continuously valid US Driver’s license for the past three years, from date of issue required
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Safe Driving record required
TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.
LifeStream Benefits
- Health/Dental/Vision Insurance
- Short Term Disability
- Pension Plan
- 403(b)
- PTO (Over 4 weeks your 1st year!)
- Flexible Work Schedules
- Tuition Reimbursement Program
- Free Telehealth Services
- HRSA
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And More!
Important Notice
As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.
