The Book Lead oversees the maintenance and merchandising of all book departments, including, but not limited to Best-Sellers, Action Alley/Seasonal Sets, Bargain, and Kids. The Book Lead is also the primary trainer on these areas for new associates and managers.
Roles and Responsibilities
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Train all new Associates on the different book departments and products
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Review the Key Metrics, and Line Item Discount reports weekly to identify any training opportunities
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Ensure an understanding of the Action Alley Feature Rank and Category Sales Review
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Ensure product is merchandised correctly in relevant departments
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Ensure Action Alley is set and merchandised to company standards
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Coordinate the Tuesday Task process for all book departments
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Coordinate the COMP process for all book departments
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Coordinate the Markdown process and ensure product counts are updated.
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Adhere to all Books-A-Million Policies and Procedures
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Perform other duties as assigned
Qualifications and Education Requirements
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18 years of age or older
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Positive background check
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High School diploma or equivalent
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Completion of all required training courses
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Comprehensive product knowledge
Preferred Skills
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Detail oriented
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Strong customer service skills
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Strong training skills
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Demonstrated ability to act in a mature and conscientious manner
Physical and Environmental Requirements
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Must be able to sit at a computer or desk for extended periods of time.
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Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
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Must be able to lift objects up to 25 lbs. with or without assistance.
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Must be able to communicate using speech, sight, and sound with or without assistive device.
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Must be able to stand, walk, stoop or crouch while performing daily activities of the job.
