Position Overview
Luxe At Home is seeking a highly organized, dependable, and compassionate Office Coordinator to support daily operations, caregiver coordination, and client communication. This role helps ensure smooth workflow and provides essential support to management, caregivers, and clients.
Key Responsibilities
Caregiver & Schedule Coordination
- Assist with caregiver scheduling and shift assignments.
- Manage last-minute schedule changes and ensure proper coverage.
- Communicate updates to caregivers and clients regarding schedules.
Office & Administrative Support
- Answer calls, messages, and emails promptly and professionally.
- Maintain organized office records and assist with filing and documentation.
- Support management with compliance paperwork, forms, and follow-ups.
- Track client service hours, caregiver timesheets, and documentation submissions.
Client Communication & Support
- Provide updates to clients and families about scheduling or service changes.
- Gather and update client information as needed.
- Assist with non-clinical client inquiries and coordination.
On-Call & Emergency Support
- Assist with emergency scheduling or fill-in coordination when required.
- Provide on-call support during assigned times to ensure service continuity.
Qualifications
- Experience in home care, office administration, or scheduling (preferred).
- Strong organizational, communication, and time-management skills.
- Ability to stay flexible and respond quickly to urgent needs.
- Professional, reliable, and compassionate demeanor.
- Valid driver’s license and reliable transportation (preferred but not required).
Schedule & Compensation
- Flexible weekday schedule (with occasional on-call or weekend needs).
- Guaranteed minimum of 20 hours per week, regardless of workload.
- Competitive hourly rate based on experience.
Pay: $21.00 - $22.50 per hour
Application Question(s):
- Are you aware that this work is on-site?
Experience:
- Home care: 2 years (Required)
Location:
- Des Plaines, IL 60018 (Preferred)
Ability to Commute:
- Des Plaines, IL 60018 (Preferred)
Work Location: In person
